If you need to make changes to your travel arrangements, you can log into your Martz Account to modify the date and time of your trip for a small $4 fee.  If you prefer to cancel your plans, please call 570 821 3800.  A Martz Agent can assist you with an account-credit for your next Martz purchase, less a $7.50 cancellation fee.  It is important to complete any rescheduling or cancellation before your scheduled departure. Failure to do so will result in the loss of your ticket’s value. 

Traveler’s are responsible for either rebooking the trip or canceling the reservation prior to the scheduled departure time. If you happen to miss your bus, it is important to take immediate action. You should speak with the Agent on duty at the station or call us right away at 570-821-3800. By doing so, you can arrange to reschedule your ticket for the next available departure.

Please be aware that failing to update your travel status or contact us promptly will result in the loss of your ticket’s value.

No. You can present the QR code using your mobile device for scanning, or you may print it out at home. Each reservation will have a unique boarding pass for the schedule (date/time).

You will be required to select a different travel date to book your trip.

If you arrive earlier than expected and wish to depart sooner, you have the option to update your ticket using the reschedule feature. This allows you to change your travel time to an earlier departure, provided seats are available. In some cases, a standby option may be offered. Availability for standby travel depends on both the station and seat availability. When applicable, standby tickets are accepted only after those with reservations have boarded.

You must be in line, ready to board, at least 20 minutes prior to the scheduled departure time. Arriving later may result in the loss of your booked ticket.