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COLLEGE BREAK SHUTTLE

GETTING YOUR STUDENT TO AND FROM SCHOOL SAFELY

Why choose our College Break Shuttle

Martz Bus, founded in 1908, is family owned and operated and committed to our mission of providing SAFE, RELIABLE and COURTEOUS service at an affordable price. What does this mean to you and your family? The Martz College Break shuttle utilizes Martz motorcoaches driven by Martz trained professional drivers who are held to the highest of standards in the industry. We facilitate a seamless, safe and reliable transportation service for students throughout their academic college breaks all year round. 

Our college break shuttle service provides hassle free, student only transportation from campus to home during the stressful times around exams and breaks. Our college break shuttle service eliminates the many logistical challenges of safely transporting your student to and from campus, ensuring their well-being and peace of mind.

Request more information about our college break shuttle service below:

Partner Institutions:

I am extremely satisfied with the college break shuttle service offered by Martz Bus. Their outstanding communication and responsive customer service truly sets them apart from other college shuttle providers. The fleet of buses is impeccably maintained, and the drivers are always professional and courteous. I couldn’t be more pleased with the exceptional service they provide.” – Bucknell University Parent

 

    GET ANSWERS

    COMMON COLLEGE BREAK SHUTTLE QUESTIONS

    If I'm late, will the bus wait for me?

    The bus will leave promptly at the scheduled time with or without all reserved passengers. Please plan to arrive at least 20 minutes prior to departure to load luggage.

    Are there assigned seats?

    There is no assigned seating.

    What is the boarding process?

    Passengers must present a QR code on an electronic device or a printed ticket (printed single-sided). Customers purchasing from a Martz Agent will receive a paper ticket to present to the driver during boarding. Adult travelers, 16 years and older, must have a valid photo ID. Martz Bus Team Members may require proof of ID at any time during travel. Customers must be ready to board 20 minutes prior to the reservation boarding.

     

    Do I need to print my boarding pass for travel?

    No, your ticket can be scanned from the printed form, smartphone or tablet.   If you choose the “Email to Mobile” option, this must be done for each individual boarding pass.

    What is the policy on bringing luggage?

    Passengers shall be responsible for their own personal property and baggage. Martz Bus assumes no responsibility for lost, stolen, or damaged luggage, baggage, excess baggage, and/or personal property. This applies to items stored BOTH in the luggage bays and/or inside the passenger cabin. We strongly recommend labeling items with your name and contact number. It is the passenger’s responsibility to claim luggage during transfers and at the final destination. We recommend using a sturdy container for your items and reserve the right to refuse any items not properly prepared for travel within the luggage bay areas. Please keep items of value with you at all times, including electronics and prescription medications.

    Prohibited Items: A list of prohibited items can be found here. Please note – the term “checked” refers to luggage stored in bays, and “carry-on” refers to items in the passenger cabin of the motor coach. Martz reserves the right to refuse to transport luggage containing prohibited items. Passengers found to be traveling with prohibited items may be requested to remove said items. Failure or refusal to do so may result in the passenger being refused transportation without refund or reschedule options. Martz retains the right to open and inspect items stored in the luggage bay and/or carry-on bags at its discretion.

    The maximum weight of all luggage to be transported shall be no more than 50lbs (22 kilos) per bag. Each passenger is permitted one piece of luggage at no cost. An excess baggage fee of $20 will apply for the 2nd bag and 3rd bag.  Martz Bus offers a courtesy Lost and Found service to assist in recovering lost items. To register a lost item, call 570.821.3866.

    What is your cancellation policy?

    Bookings may be canceled up to 48 hours prior to the departure time in order to receive a refund. To cancel a reservation, email customerservice@martzbus.com or call 570-821-3838. Cancellations made after 48 hours are subject to a cancellation fee of the full amount.

    Objectionable Passengers

    Martz Bus has the right to refuse transport, or the right to remove a passenger from the motor coach at any point due to reasons of health and security, conduct that is disorderly, offensive, abusive, illegal, and violent, or interferes with the duties of the driver. Such persons may be removed from the bus at any usual stopping place or at such other place as the Driver may select. In the event of such removal, the liability of the carrier shall not exceed the amount of the fare paid by the passenger.

    Cell Phone & Electronic Device Policy

    Cell phones should be set to vibrate and we ask that you limit use to brief and necessary calls. Cell phone usage must not interfere with other passengers or create a distraction for the Driver. If your cell phone disturbs others and/or continues to ring, the Driver may ask you to turn it off. Music devices and other electronic equipment are welcome on the coach when used courteously with other travelers. Headphones are required and the volume must be low enough so as not to disturb others around your or distract the Driver.

    Is there a restroom on the bus?

    Yes. Every bus has a restroom.

    How close to departure can I book a ride?

    You can purchase tickets right up until the trip’s departure as long as there is availability.

    Can I purchase rides through my college?

    No, all rides must be booked through Martz College Break Shuttle service.

    Can non-students travel on the bus?

    Martz College Break Shuttle is available to students only.

    Can I purchase more than 1 ride for a single departure date?

    You can purchase as many rides as you would like (based on availability).

    Can I bring my pet on the bus?

    We are sorry but pets are not allowed to travel on our buses.

    Can I bring my service animal on the bus?

    ADA service animals, trained to do work or perform tasks for the benefit of the individual with a disability, will be permitted to travel. The service animal must be under the control of the owner at all times and must not pose a direct threat to the health or safety of others. Service animals must ride within the customer’s space, service animals may not travel in an aisle or occupy a seat. Martz Bus reserves the right to refuse passage to any animal that poses a threat to the health and safety of other customers or personnel.

    While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and therefore will not be permitted to travel.

    Can I bring my bike or electric scooter on the bus?

    We are sorry but we cannot accommodate bikes and electric scooters on our buses.

    Should I tip my driver?

    Drivers are always appreciative of your gratuities. Should you wish to extend your appreciation, please tip the driver in cash.

    Smoking and Alcohol Consumption are PROHIBITED.

    This includes the use of electronic simulated smoking materials, e-cigarettes, and smokeless cigarettes. Passengers are not permitted to consume or bring alcoholic beverages on board.

    Terms and Conditions Subject to Change

    Martz Bus reserves the right to change the terms and conditions at any time by updating this posting. We recommend visiting this page from time to time to review the current terms, as they are binding.