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Customer Service

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Customer Service

We appreciate your business, and strive to bring you the best possible service.

Line Run Schedules

For information on daily bus runs, please call one of the following numbers:

Wilkes-Barre
570-821-3800 or 800-233-8604
Scranton
570-342-0166
Delaware Water Gap
570-421-3040
New York City
800-233-8604
Philadelphia
800-233-8604
Mt. Pocono
570-839-7611

Martz Trailways Bus Terminals

Wilkes-Barre
47 South Washington Street
Wilkes-Barre, PA 18701

(570) 821-3800

Scranton
30 Lackawanna Avenue
Scranton, PA 18503

(570) 342-0166
(570) 343-1265

Poconos
1082 Foxtown Hill Road
Stroudsburg, PA 18360

(570) 421-3040

Martz is not responsible for lost items. However, we offer a courtesy service to help retrieve items left on the bus. Customers must register lost items by calling 570-821-3866.

You are asked to leave a detailed message that includes your name, call back number, date of travel and a detailed description of the lost item. A Martz Representative will contact you within 3 business days (excludes weekends).

Text Alerts

Receive important information about The Martz Group, sent as email and text messages directly to your mobile phone.

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