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Customer Service

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CUSTOMER SERVICE

WE’RE HERE TO HELP

We appreciate your business and strive to bring you the best possible service.

Daily Service

For information on daily bus runs for Wilkes-Barre, Scranton, Mt. Pocono, Stroudsburg/Delaware Water Gap, Panther Valley-NJ, New York City, Allentown and Philadelphia, please call 570.821.3800 or email us at customerservice@martzbus.com 

Martz Bus Terminals

Wilkes-Barre

Open daily from 6:15am – 2:15pm
47 South Washington Street
Wilkes-Barre, PA 18701

(570) 821-3800

Wyoming Valley Mall, Wilkes-Barre, PA

Drop and pick-up location

From Kidder/Mundy mall entrance, Martz Bus will arrive at the first row of mall parking, behind Sheetz.

Scranton

Open daily from 5:45am – 8:00pm

30 Lackawanna Avenue
Scranton, PA 18503

(570) 821-3800

Stroudsburg/Delaware Water Gap

Open M-F: 3:45am – 7:45pm

Open Sat. and Sunday from 7:45am – 7:45pm
1082 Foxtown Hill Road
Stroudsburg, PA 18360

(570) 821-3800

Mount Pocono

Open M-F: 3:45am – 7:20pm

Open Sat. and Sunday 7:45am – 7:20pm
2 Fork Street
Mount Pocono, PA 18344
(570) 821-3800

East Stroudsburg/Martz Park-n-Ride (PNR)

Open M-F: 3:45am – 8:30am
545 Independence Road
E. Stroudsburg, PA 18301
(570) 821-3800

Agencies for MartzDays of the WeekTicket Hours
NY Port South Wing (Trailways)Daily8:00am-10:00pm
Allentown Bus TerminalDaily8:00am-5:00pm
Amtrak 30th Street StationDaily6:30am-9:00pm

Martz is not responsible for lost items. However, we offer a courtesy service to help retrieve items left on the bus. Customers must register lost items by calling 570-821-3866. Please leave a detailed message including your name, call back number, date of travel, and a detailed description of the lost item. A Martz Representative will contact you within 3 business days (excludes weekends).

Text and Email Alerts

Sign up for Martz Bus text and email alerts to receive important messages as they pertain to schedules, bus routes, delays and other operational announcements.

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