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Refund Policy

All Martz tickets are non-refundable.  Travelers must use tickets reserved for the date and time selected or may reschedule with advance notice to a new date and time, a change of itinerary fee may be required. Failure to use, cancel, or reschedule your trip prior to the chosen departure date and time will render the ticket null/void. Tickets canceled in advance will be credited to your Martz Bus Account for future use, less a $7.50 cancelation fee per person.  Partially used tickets and commuter packages will lose any discount before credit is applicable. The purchase price, minus the full fare one-way value for each used ticket and applicable fee, will determine if a credit can be applied for future use.